Support Channels

  • 1 hour ticket response time

  • A 1–Hour Response Guarantee

  • Each support request you send to us will be responded to within maximum 1 hour. If your trouble ticket or email calls for further assistance from an admin, we will without delay forward it and leave a note to let you know that your matter is being examined. If you take advantage of the Admin Services package, any of the services included there will be performed at a time that suits you.

  • Top quality support service

  • A Premium–Quality Tech Support Service

  • Our customer support team will be online for you 24x7 should you require help with the Control Panel or with any of the applications that we pre–install on your behalf on the dedicated web hosting server. And if you require help with the standard administration tasks on your dedicated server, you can have a glance at our Admin Services package, that includes data backup hard disk storage space, weekly OS updates, problem troubleshooting and installation services, server monitoring and restarting procedures, etcetera.

  • Intuitive help center

  • A User–Friendly Help Section

  • Every Linux dedicated hosting server is equipped with our free–of–cost Control Panel, which sports a fully detailed knowledge base and a group of step–by–step video tutorials. Whenever you need assistance working with the Control Panel, just push the Videos or Help buttons in the upper right corner.