Support Channels

  • 1 hour ticket response time

  • An Easy–to–Navigate Help Center Section

  • In the Control Panel you will find an exhaustive Help Center section offering plenty of articles and regularly asked questions. They are compiled by our support team of skilled techs. Just fill in your question and our intelligent software will provide you with the most appropriate answer.

  • Top quality support service

  • Video Tutorials

  • For all of you who’d rather discover how to remedy a frequently encountered problem by watching an educational video clip, we have added a selection of video tutorials to our Control Panel. All the tutorials are very short and easy to comprehend. They offer visual presentations of various website management operations.

  • Intuitive help center

  • A 60–Minute Ticket Response Guarantee

  • With all our semi–dedicated servers, we offer a 24–7 tech support service with a one–hour support ticket response time guarantee. A team of seasoned customer service technicians will be available to you to attend to all the inquiries that you may possibly have. During non–peak times, a reply will be given within just 20 minutes.